Managing Transition – Influence, Empower & ChangeName : Kawaljeet Oberoi
Affliation : Regional Chief Nursing Officer
University : Fortis Healthcare Limited
Country : India
Discussion: Today’s healthcare system is complex and very different from “what it was few years back”. Throughout the world, in every health care setting, nurses are the largest workforce and impact the healthcare delivery significantly and undoubtedly is a critical resource, hence mostly referred as the backbone of any healthcare system. The traditional expectations of nurses are rapidly evolving to include more multifaceted responsibilities, requiring them to have a better understanding of the complete healthcare landscape, be more involved in aspects such as critical thinking skills, active listening skills & good coping skills.
The young fledgling nurse entering a high profile hospital soon finds herself developing low self-esteem due to lack of confidence arising from knowledge & skill deficit and poor communication skills.
Despite being riddled with several bottlenecks, nursing in India is growing from strength to strength and has realised that the nurses are key to resolving several healthcare issues and are strong partners in any growth & development program of healthcare industry.
Managing Transitions through Influence, Empower & Change Leadership is – “Influencing people so that they will strive willingly towards the achievement of group goals” - Koontz, H. and C. O ’Donnell
Instead of lamenting on lack of quality education for nurses, lack of commitment, lack of recognition & frustration due to increased attrition the nurse leader should rise above these challenges & find innovative solutions to the problems.
There are various theories on leadership style. The game changer is when the leader is able to adapt a specific style based on the need of an hour to bring out desired outcomes.
Biography: Kawaljeet Oberoi is currently working as a regional chief of nursing service in Fortis Healthcare Limited at Delhi in India. She is a graduate from L.T. College of Nursing, Mumbai & a post graduate in MBA operations. She had also done her post graduate diploma in Hospital & Healthcare Management. She is a certified quality & lead assessor for National Accreditation Board of Hospitals & Healthcare Providers (NABH) & has been a technical committee member for NABH as well. She is experienced mainly in hospital projects & commissioning of hospitals and had a total of 36 years of experience in nursing services & administration. She had participated in various national & international conferences as a speaker.